The short answer
NCI says to call the health care team for signs of infection during treatment. NHS puts confusion, very fast breathing, blotchy skin and a non-fading rash at the ambulance level. Those are two different tiers and it matters which one.
NCI lists a fever of 100.5 °F (38 °C) or higher as a sign of infection and says to call the health care team. MedlinePlus prints 100.4 °F (38 °C) for the same thing.
NHS lists confusion or slurred speech, very fast breathing, blue, pale or blotchy skin, a very high or very low temperature and a rash that does not fade at the emergency level, not the phone level.
NCI says to talk to a doctor or nurse before taking aspirin, acetaminophen or ibuprofen for a fever, because they can mask a more serious problem.
NHS names having chemotherapy and having a urinary catheter among the things that raise the chance of sepsis. Say both out loud at the desk.
Choose how you want to understand this
The full explanation.
Ring the oncology team for any of these
NCI's instruction is short. Call your health care team if you have signs of an infection. Infections during cancer treatment can be life threatening and require urgent medical attention.
This is the list NCI gives:
- A fever of 100.4 °F (38 °C) or higher.
- Chills.
- Cough or sore throat.
- Diarrhea.
- Ear pain, headache or sinus pain, or a stiff or sore neck.
- Skin rash.
- Sores or white coating in the mouth or on the tongue.
- Swelling or redness, especially where a catheter enters the body.
- Urine that is bloody or cloudy, or pain when urinating.
Every one of those is a phone call to oncology, made when you notice it. Not a portal message, and not a wait until morning.
That holds while the person is otherwise stable. If any of the signs in the emergency list further down are there too — fast breathing, confusion, mottled or blue-tinged skin, a weak fast pulse, severe pain, or someone who simply looks to be going downhill — that is 911, not a phone call to the clinic.
No clinician has reviewed this page yet. Use your own team's instructions where they differ.
The number moves by a tenth of a degree
NCI prints 100.5 °F (38 °C). MedlinePlus prints 100.4 °F (38 °C) for the same thing.
We print each figure as its source publishes it, and we are not going to explain the tenth of a degree away. 38.0 °C converts to 100.4 °F; why NCI settled on 100.5 is not something the agency states. Sources word this threshold differently, which is why you may have seen both. Your own hospital may use another number again, and that is the one that governs your care.
If your own team gave you a number, use theirs. If you land between the two and are not sure, call. No oncology service minds being called about a fever.
The signs that go past a phone call
Some signs are past a call to the clinic. Call 911. CDC lists these as the signs of sepsis:
- Confusion or disorientation.
- Shortness of breath.
- A high heart rate or a weak pulse.
- Fever, shivering, or feeling very cold.
- Extreme pain or discomfort.
- Clammy or sweaty skin.
The UK's NHS list, written for an adult or a child aged 5 or over, covers much the same ground and names two more worth recognising: skin that has gone blue, pale or blotchy, which on black or brown skin shows sooner on the palms and soles, and a rash that does not fade when you press a glass to it. NHS also says to act on any symptoms you are worried might be sepsis, which is good advice anywhere.
NHS says sepsis usually develops quickly over a few hours, and that untreated it can turn into septic shock, which people die from. CDC puts it as: without fast treatment, sepsis can quickly lead to tissue damage, organ failure and death.
One practical instruction, from NHS: do not drive yourself. Ask someone else to drive, or call 911 for an ambulance. Bring your medicines with you, and say at the door that you are having cancer treatment.
Why the fever medicine can wait
The temptation is to take something, watch for an hour, and call only if it does not settle.
NCI's wording rules that out. Talk with your doctor or nurse before taking medicine for a fever, even aspirin, acetaminophen or ibuprofen. Its reason is not that the medicines are dangerous. It is that they can lower a fever but may also mask or hide signs of a more serious problem.
Making the call first does not stop you taking anything afterwards. It just stops the one thing that hides the picture.
What to say at the desk
Triage sorts people by how sick they look. Someone with low counts can look well and be in serious trouble, so the history has to do the work.
NHS names two things that raise the chance of sepsis and that apply to a lot of people in treatment: having a weakened immune system because you are having chemotherapy or taking corticosteroids or immunosuppressants, and having a urinary catheter. NCI separately lists swelling or redness where a catheter enters the body as a sign of infection to report.
So say both out loud:
- "I am having chemotherapy." Name the drug and the date of the last dose if you can.
- "I have a port" or "I have a central line" or "I have a urinary catheter."
- The temperature, and the time you took it.
- Anything from NCI's infection list above.
Carrying a card or a phone note with the diagnosis, the regimen, the last treatment date and the oncology after-hours number makes this survivable when you feel awful.
When in the cycle the risk peaks
NCI explains why this is a treatment problem rather than a general one. Some cancers and treatments such as chemotherapy lower the number of white blood cells, the cells that fight infection.
More usefully, it says the risk is not flat. During chemotherapy there will be times in the cycle when the number of neutrophils is particularly low, and the risk of infection is higher then. Blood tests are used to check for neutropenia.
That is worth asking about by name, because it turns a vague worry into specific days.
What hospital treatment involves
NHS says sepsis is treated in hospital, and lists the core of it: antibiotics, usually a general one to start with and a more specific one once the cause of the infection is confirmed; oxygen to help with breathing; and fluids given into a vein.
Some people need a specialist care unit so they can be watched closely. Knowing that in advance takes some of the fright out of the words "we are admitting you."
Related pages
Creating a Cancer Symptom and Call Plan, What to Have Ready for an Urgent Oncology Call, Preparing for an Emergency Department Visit With Cancer, and What Counts as a Fever During Chemotherapy?.
Sources
Words to know
Tap any term to see what it means.

Common questions
What temperature counts?
NCI lists a fever of 100.5 °F (38 °C) or higher as a sign of infection to report. MedlinePlus prints 100.4 °F (38 °C) for the same thing. We print each as its source publishes it and leave the tenth of a degree unexplained. If your own team gave you a number, theirs is the one to use, and their number may differ from both. If you land between them, call.
Is a fever a call or a 911 trip?
NCI's instruction for signs of infection is to call your health care team, and it says infections during cancer treatment can be life threatening and require urgent medical attention. NHS moves to the emergency level for a different set of signs: confusion or slurred speech, breathing very fast, blue, pale or blotchy skin, a very high or very low temperature, feeling hot or cold to the touch or shivery, or a rash that does not fade when you press it.
Can I take something to bring the fever down and see what happens?
NCI says to talk with your doctor or nurse before taking medicine for a fever, even aspirin, acetaminophen or ibuprofen. Its reason is specific: those medicines can lower a fever but may also mask or hide signs of a more serious problem. Making the call first does not stop you taking anything later.
What should I say at the emergency department desk?
Say you are having chemotherapy, and say if you have a line, port or catheter. NHS lists having chemotherapy and having a urinary catheter among the things that raise the chance of sepsis, so they change how quickly staff move. Give the temperature and the time you took it, and say when your last treatment was. NHS also says to bring any medicines you take with you.
How fast does sepsis move?
NHS says sepsis usually develops quickly over a few hours and that untreated it can turn into septic shock. CDC says that without fast treatment sepsis can quickly lead to tissue damage, organ failure and death. That speed is the reason the response is a phone call rather than a wait.
Questions to ask your doctor
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Sources last checked: 2026-08-11 what this meansLast updated: 2026-08-20Next planned review: 2027-01-22
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Cancer Explained does not originate medical claims. Every page restates guidance already published by the National Cancer Institute, the CDC, the USPSTF and the FDA, in plain language, with the source cited so you can check the original yourself. AI does the translating and organizing; automated checks test claims, citations, clarity and safety before anything publishes. We do not employ clinicians and do not intend to — our work is translation and navigation, not clinical judgment. Nothing here is personal medical advice, and no page can account for your particular situation.
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High-risk topic — talk to your care team. This topic can involve urgent, individual medical decisions. This page is general education only: it cannot tell you whether your situation is an emergency or what you personally should do. Follow your oncology team's instructions and contact them for individual guidance.
Human medical review: not completed. Pages here are not signed off by a clinician before they publish. That is not an oversight we are quietly working around: we restate published guidance and cite it, so the authority belongs to the source rather than to us, and every page names where its claims come from — you can verify us instead of trusting us. Where a volunteer clinician has reviewed a page, their name and credentials appear on it; where no name appears, no clinician has checked it. We are glad to have reviewers and are recruiting them, and we do not hold pages back waiting for one. Use this site to understand your situation and to ask better questions of the people treating you.
How this page was created
Cancer Explained does not originate medical claims. Every page restates guidance already published by the National Cancer Institute, the CDC, the USPSTF and the FDA, in plain language, with the source cited so you can check the original yourself. AI does the translating and organizing; automated checks test claims, citations, clarity and safety before anything publishes. We do not employ clinicians and do not intend to — our work is translation and navigation, not clinical judgment. Nothing here is personal medical advice, and no page can account for your particular situation.
Editorial status: Editorial review complete — This page completed Cancer Explained's editorial checks (sources, safety, plain language, duplication). It has not been reviewed by a physician or other healthcare professional.
Human medical review: not completed. Pages here are not signed off by a clinician before they publish. That is not an oversight we are quietly working around: we restate published guidance and cite it, so the authority belongs to the source rather than to us, and every page names where its claims come from — you can verify us instead of trusting us. Where a volunteer clinician has reviewed a page, their name and credentials appear on it; where no name appears, no clinician has checked it. We are glad to have reviewers and are recruiting them, and we do not hold pages back waiting for one. Use this site to understand your situation and to ask better questions of the people treating you.
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