The short answer
A callback means the screening test could not close the question, not that cancer was found. What happens next depends on the test and the result. Asking who calls you, and by what date, makes the wait easier.
Being called back is a request for more information, not a diagnosis. NCI says most people who are called back after a mammogram are not found to have breast cancer.
Mammogram reports use BI-RADS categories, and each category comes with a recommended next step. Category 0 means more imaging is needed.
A positive stool test (gFOBT, FIT or FIT-DNA) is not finished until a colonoscopy is done. CDC says the colonoscopy completes the screening process.
A positive HPV test can lead to more exams such as colposcopy. Ask your team which one applies to you.
On this page
Watch: Called back after a screening? Read this first
53 sec · Captioned · Called back after screening? False positives are designed into how screening works.
Educational only — this video explains general report language and is not medical advice. Only your care team can say what a result means for you.
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The whole article, with every detail and caution.
An abnormal result is a request for more information
This page is for anyone who has been called back after a cancer screening test. It explains what the next steps often are and how to get through the wait.
Most people are told some version of "we saw something and we want another look." That means the screening test could not settle the question. It does not mean a cancer was found. NCI says most people who are called back after a mammogram are not found to have breast cancer.
After an abnormal mammogram
Mammogram reports use BI-RADS categories. NCI explains that these give radiologists a consistent way to report findings, along with the recommended follow-up. The categories run from 0 ("need additional imaging evaluation") to 6 ("known biopsy-proven malignancy").
A category of 0 usually means you come back for more images. Other categories lead to other plans, which can include a repeat image later or a biopsy. Ask your team which category you were given and what the plan is, and why.
After other screening tests
- Positive stool test (FIT, FIT-DNA, gFOBT). CDC says a colonoscopy is needed to complete the screening process. It lets doctors examine the whole colon and remove polyps or cancers that may be there.
- Positive HPV test. NCI notes that abnormal cervical screening can lead to further exams such as colposcopy, a closer look at the cervix. Which step comes next depends on your results, so ask your team.
- Lung screening CT. NCI says an abnormal result may be followed by more tests, such as a biopsy. Many abnormal results turn out not to be cancer.
- Elevated PSA. NCI says the next step is often another PSA test in 6 to 8 weeks to confirm the result. PSA levels can rise for short periods, for example with prostate infection or inflammation, a recent biopsy, vigorous exercise such as cycling, or ejaculation. If it stays high, doctors may order more tests, including MRI, and may suggest a biopsy.
How to shorten the wait
When the call comes, ask what was seen, what the next test is, and when it will happen. Then ask who calls you with the result and by what date. If that date passes, call.
If earlier mammograms or scans were done elsewhere, ask whether having them sent to the new center would help.
The money part
CDC says most health insurance covers colorectal cancer screening tests without a deductible or copay. Follow-up care can be handled differently, so ask your plan and the scheduler how the follow-up will be billed before the appointment.
For Original Medicare, Medicare.gov says a follow-up colonoscopy after a positive stool-based or blood-based test is covered. If a polyp is removed, you pay 15% of the Medicare-approved amount for the provider's services. In a hospital outpatient department or surgery center, a 15% facility coinsurance also applies. The Part B deductible does not apply. For Medicare questions, call 1-800-MEDICARE (1-800-633-4227).
Waiting well
The gap between "we saw something" and "here is what it is" is hard, and most of it is out of your hands. Here is what is in your hands:
- Know the date the result is due.
- Bring someone to the appointment or to the phone call.
- Write your questions down in advance.
If the finding turns out to be nothing, the trip was not wasted. Follow-up testing exists to answer exactly this question.
Sources
Checked on 2026-10-02:

Common questions
How worried should I be about a callback?
Less than most people are. NCI says most people who are called back for more testing are not found to have breast cancer. A callback means the first image could not answer the question. It is not a diagnosis.
What does a BI-RADS category mean?
BI-RADS is a standard way for radiologists to report mammogram findings. NCI's table lists seven categories, from 0 (more imaging is needed) to 6 (cancer already proven by biopsy), each with a recommended follow-up. Ask your team which category you were given and what the plan is.
My stool test was positive. Can I just repeat it?
CDC says that after a positive or abnormal stool test (gFOBT, FIT or FIT-DNA), a colonoscopy is needed to complete the screening process. The colonoscopy lets doctors look at the whole colon and remove polyps. Talk with your doctor before deciding anything else.
Why might the follow-up cost money when the screening did not?
CDC says most health insurance covers colorectal screening tests without a deductible or copay. Costs for follow-up care can differ by plan. Under Original Medicare, a follow-up colonoscopy after a positive stool or blood-based test is covered. If a polyp is removed, you pay 15% of the Medicare-approved amount for the provider, and a facility coinsurance can apply too. Ask your plan before the visit.
How long should I have to wait for the result?
Ask, and write the date down. Ask who will call you. If you have not heard by that date, call the office. Chasing a result is reasonable.
Questions to ask your doctor
Being prepared helps you get the most out of your appointments. Save or print these questions.
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Written by: Cancer ExplainedSources last checked: 2026-10-02 what this meansLast updated: 2026-10-02Next planned review: 2027-01-30
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Cancer Explained does not originate medical claims. Every page restates guidance already published by the National Cancer Institute, the CDC, the USPSTF and the FDA, in plain language, with the source cited so you can check the original yourself. AI does the translating and organizing; automated checks test claims, citations, clarity and safety before anything publishes, and this is translation and navigation, not clinical judgment. Nothing here is personal medical advice, and no page can account for your particular situation.
Editorial status: Source checked — This page was written with AI assistance and then compared with the sources listed on it, looking for statements those sources do not back up. That check is not a sentence-by-sentence record and can miss errors. It is not a medical review, and it does not confirm the page is complete or right for your situation.
Human medical review: not completed. Pages here are not signed off by a clinician before they publish. That is not an oversight we are quietly working around: we restate published guidance and cite it, so the authority belongs to the source rather than to us, and every page names where its claims come from — you can verify us instead of trusting us. Where a volunteer clinician has reviewed a page, their name and credentials appear on it; where no name appears, no clinician has checked it. We are glad to have reviewers and are recruiting them, and we do not hold pages back waiting for one. Use this site to understand your situation and to ask better questions of the people treating you.
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